How to connect to qbot?
◆ You can access Qbot through LG Electronics service applications such as CS Portal, GSFS+, LGTA, and MCS Global.
Click to enlarge
How do I access Qbot?
☞ Users can access Qbot via multiple existing channels. Qbot supports access on both mobile devices and PCs.
【 CS Portal – Mobile / PC 】
【 GSFS – Mobile 】
【 GSFS – PC 】
【 LGTA – Mobile 】
【 Qbot 】
Select the icon to launch Qbot.
☞ Users can access Qbot via multiple existing channels. Qbot supports access on both mobile devices and PCs.
【 CS Portal – Mobile / PC 】
【 GSFS – Mobile 】
【 GSFS – PC 】
【 LGTA – Mobile 】
【 Qbot 】
Select the icon to launch Qbot.
What is an auto-response?
When a user clicks the qbot icon on the mcs intake symptom screen, the system automatically transmits the intake symptom, model, and product information to automatically generate and provide parts recommendation and repair information within qbot.
Click to enlarge
What is an auto-response?
☞ When a user clicks the Qbot icon on the MCS intake symptom screen, the system automatically transmits the intake symptom, model, and product information to automatically generate and provide parts recommendation and repair information within Qbot.
【 Qbot Automated Responses Based on Symptom】
【 MCS – Repair MGT – Detail Display 】
Part Recommendation Table
Automated Responses
☞ When a user clicks the Qbot icon on the MCS intake symptom screen, the system automatically transmits the intake symptom, model, and product information to automatically generate and provide parts recommendation and repair information within Qbot.
【 Qbot Automated Responses Based on Symptom】
【 MCS – Repair MGT – Detail Display 】
Part Recommendation Table
Automated Responses