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Technician Portal

How to connect to qbot?
◆ You can access Qbot through LG Electronics service applications such as CS Portal, GSFS+, LGTA, and MCS Global.
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What is an auto-response?
When a user clicks the qbot icon on the mcs intake symptom screen, the system automatically transmits the intake symptom, model, and product information to automatically generate and provide parts recommendation and repair information within qbot.
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