Technician Portal

Error Code Troubleshooting
No Cool Troubleshooting
Test Modes
Ice & Water Troubleshooting
Repair Management (GSFS)
Technical Training (GLMS)

Training for every step of the repair process

Sealed System Repair Guide

Mobile Apps for Authorized Service centers


LG Tech Assist App

LG Fridge Diagnosis App

Refrigerator Compressor Software Update Jig

Compressor Firmware & Videos

visit our new Error Code Website

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Phone support for authorized service centers

LG technical call center

Monday-Friday 7:00AM-7:00PM CST
Saturday 8:00AM-5.:00PM CST

800-847-7597, Option 2

LG Error Codes

Whether you are experiencing a simple error code or a complex issue, our site provides easy-to-follow guides and step-by-step instructions to help you diagnose the problem. It's at LGerrorcodes.com.

Tools To Help You Troubleshoot

Now it's easier than ever to look up error codes or troubleshoot a refrigerator that is not cooling. No password required for either site. Remember to save each home page to your phones desktop.

No Cool Troubleshooting

Sealed system is likely your most complicated problem to diagnose. Use the new "No Cool Troubleshooting" website for step-by-step help. It's at LGrepair.com.