For techs that use the Checklist
Firmware Over The Air Updates
Coming June 2026 You can perform Wireless Firmware Updates using the LGSC app. You can access the LGSC on you mobile via the LG CSportal app. Click the link below for more info.
All of the mobile apps have moved to the CS Portal app. Click above for more details.
support for authorized service centers
LG Technical Support
Use the TCC TMS System to submit a ticket
1) Access through CS Portal (https://csportal.lge.com/login)
2) Under Technical Support select “Tech Troubleshooting (New Ticket)”
Monday-Friday 7:00AM-7:00PM CST
Saturday 8:00AM-5.:00PM CST
visit our Error Code Website
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