Technician Portal

Error Code Troubleshooting
No Cool Troubleshooting
Test Modes
Ice & Water Troubleshooting
Top Symptom by Product
Repair Management (GSFS)

Training for every step of the repair process

Sealed System Repair Guide

Compressor & Craft Ice Maker Update

Jig Firmware & Videos​​

Download and support for the LGTA (LG Tech Assist) app has
moved to CS Portal. Click above for more details.

visit our Error Code Website

Choose a product from the carousel

Phone support for authorized service centers

LG technical call center

Monday-Friday 7:00AM-7:00PM CST
Saturday 8:00AM-5.:00PM CST

800-847-7597, Option 2

LG Error Codes

Whether you are experiencing a simple error code or a complex issue, our site provides easy-to-follow guides and step-by-step instructions to help you diagnose the problem. It's at LGerrorcodes.com.

Tools To Help You Troubleshoot

Now it's easier than ever to look up error codes or troubleshoot a refrigerator that is not cooling. No password required for either site. Remember to save each home page to your phones desktop.

No Cool Troubleshooting

Sealed system is likely your most complicated problem to diagnose. Use the new "No Cool Troubleshooting" website for step-by-step help. It's at LGrepair.com.