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Technician Portal

Error Code Troubleshooting
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NEW SITE!
Repair Management (GSFS)
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Training for every step of the repair process

Sealed System Repair Guide

Compressor & Craft Ice Maker Update

Jig Firmware & Videos​​

All of the mobile apps have moved to the CS Portal app. Click above for more details.

support for authorized service centers

LG Technical Support

Use the TCC TMS System to submit a ticket

1) Access through CS Portal (https://csportal.lge.com/login)

2) Under Technical Support select “Tech Troubleshooting (New Ticket)”

Monday-Friday 7:00AM-7:00PM CST
Saturday 8:00AM-5.:00PM CST

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